eWMPRS is a cloud-based platform built to simplify how product warranties are registered, checked, and processed from start to finish. Our goal is to eliminate paper-based receipts, protect buyers from counterfeit warranty cards, and offer a transparent, easy-to-use platform for both customers and staff.
Customers can register new products by submitting the serial number and purchase date. The system generates a digital warranty card with a unique QR code for easy verification.
File claims online when hardware malfunctions. Track your request updates as Pending, Approved, or Rejected clearly inside your user account dashboard.
Provides administrators with tools to evaluate claims, update store policies, and generate reports. Automatic email alerts notify staff before a customer's warranty expires.
By moving everything to a centralized digital registry, eWMPRS speeds up repair approvals, lowers overhead business administration costs, and prevents customers from losing coverage just because they lost a paper slip.
To keep the platform focused and secure, physical product repairs, payment transactions, and live chats between customers and technicians happen outside the boundaries of this system.
Log in using your assigned account type to open your dashboard.
View your registered items, check expiration dates, and file or track your warranty service claims.
Register customer products, review active support tickets, and update claim statuses.
Manage system users, review product registries, and run data summary and performance reports.